Customer Support
Context Help
If you get lost inside our web hosting Control Panel, the first step you should take is to press the Help button, which is visible on each page. A pop-up menu will open. It contains comprehensive info about all the operations that you can carry out on the page in question. Each popup shows up on the very same page so that you can quickly get back to your work.
Video Tutorials
We have a wide collection of tutorial video clips describing how to work with our hosting Control Panel. They're shot for those of you who want to see how things are getting done instead of just reading articles. In this way, anyone can quickly become familiar with our Control Panel by merely watching our step-by-step how-to video clips.
F.A.Q.
If you can't discover the answer you need, take a glance at our comprehensive FAQ database, which contains questions asked by actual persons and offers real solutions. We regulary "revamp" our FAQ database with new questions & answers in order to encompass all the new additions and innovations related to our system.
Ticketing System
If you still can't discover the answer you are looking for in the FAQ section either, you can contact our great team of customer support engineers available 24x7 and ready to help you with any issue. Each support ticket you send will be replied to within 60 minutes (the average ticket response time being about twenty mins), so you will not have to wait a long time to get your question answered.